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Dynamics 365

Bring CRM and ERP into a single cloud platform and move your business forward. Microsoft Dynamics 365 is a family of products covering different business areas and processes.

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Their automatic mutual integration — and integration with other apps and services — is a huge advantage. We have years of experience with these platforms and we're happy to advise.

Every company can pick from a broad range of products and services exactly the ones it needs to run its operations.

What Dynamics 365 delivers

Sales process optimization

With the ability to win more opportunities and deals.

Profit growth

Optimized processes mean more opportunities and more deals closed.

Easier customer communication

All communication channels unified into a single environment.

High return on investment

Thanks to low acquisition and operating costs of the cloud platform.

Higher productivity

Automation and accelerated processes across the entire business.

Scalability and flexibility

Pick the modules you need today and expand as your business grows.

What our clients say about MS Dynamics

The solution helped us streamline our processes and deliver better reporting and analytics. Allium has excellent knowledge of its products and very good customer service. They use a strong implementation methodology that makes the whole process efficient."
Gustavo Arnaudo / Transparency International
Case study

METMO was one of the first companies in the Czech Republic to successfully implement Dynamics 365 for Operations

Cloud services and SaaS can deliver value to emerging companies too. Using provider-supported infrastructure and solutions allowed the startup Metmo, s.r.o. to focus on launching its business in the highly competitive furniture and accessories manufacturing segment.

Available functionality

Dynamics 365 Business Central

A business management solution that helps companies connect their finance, sales, service and operations to streamline business processes, improve customer interactions and make better decisions. It combines several systems into one connected app that saves employees time. It boosts efficiency through automated tasks and workflows — all from familiar Office tools like Outlook, Word and Excel. With a unified solution, you get an up-to-date view of what's happening in your company.

Dynamics 365 for Customer Service

Built for building and maintaining customer relationships to ensure their optimal satisfaction. It unifies how customer cases are logged and resolved, defines how issues are captured and tracks every interaction related to a case. It enables creating and sharing a knowledge base as well as measuring performance and productivity.

Dynamics 365 for Field Service

Designed primarily for service technicians working in the field. It covers all service requirements — from tracking customer assets and service locations, preventive maintenance plans and route planning, to work order management, customer invoicing and analytics.

Dynamics 365 for Financials

The solution formerly known as Microsoft Dynamics NAV and Microsoft Dynamics AX. Dynamics 365 for Financials is oriented around the core company processes. It covers a complete accounting solution and is focused on warehousing, purchasing and sales, manufacturing, planning, service, marketing and HR.

Dynamics 365 for Marketing

A solution that helps turn potential business opportunities into business relationships. It includes apps and modules built to support the marketing department and align it with sales. It works hand in hand with the sales solution and supports a range of marketing communication channels with a focus on a personal approach to the customer.

Dynamics 365 for Operations

The complete Dynamics for Operations ERP can accelerate your business. The enterprise information system is built on a cloud platform and provides full support for all business processes — from finance through production planning to manufacturing and sales. It delivers relevant data and supports strategic decisions across departments.

Dynamics 365 for Project Service Automation

A complete solution that helps sales and delivery teams win new customers and deliver projects on time and on budget. It includes quote and order creation, lets you plan and assign resources to projects, supports team collaboration and captures time and cost data — and the resulting invoicing.

Dynamics 365 for Sales

The solution originally known as Dynamics CRM online. The sales app is built primarily for managing customer relationships and automating sales and marketing processes. It lets you record, manage and grow opportunities — capturing all business communication and making information quickly and easily accessible. It includes managing leads, opportunities, price lists, marketing lists, campaigns and quick campaigns.

Want to learn more?

Get in touch — we'll discuss how this solution fits your business.

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